Book Brief: Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen
Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen 2000, Penguin Books The Idea The hardest conversations are typically the most important ones (and the easiest to screw up). Thankfully, three smart souls from the Harvard Negotiation project have hooked us up with this gem, a book that […]